Pulsford Lodge
Pulsford Lodge is situated in the small market town of Wiveliscombe, standing on the foothills of the Brendon and Quantock Hills on the Somerset/Devon border, with Exmoor National Park on the doorstep.
Overview
Pulsford Lodge enjoys magnificent views over Exmoor, and the surrounding countryside, and enjoys strong connections with the local community.
Pulsford Lodge has been significantly redeveloped to offer high quality, comfortable accommodation surrounded by attractive, landscaped gardens. Pulsford Lodge offers a number of lounges which are all well-appointed, some overlooking the beautiful views of the Quantocks and Exmoor, while others have patio areas leading out onto the level, landscaped gardens. Our bedrooms are spacious and fully furnished to a high standard, and we invite residents to bring personal items and even furniture to help their room feel like their own.
Pulsford Lodge is equipped and staffed to be able to provide all the high-quality residential care you need to live the life you choose. Our home is dementia-friendly, and set up to support our residents living with dementia to live as independently as possible at Pulsford Lodge.
Services and care provided
- Respite Care
- Residential Care
Visiting information
Your family and friends are welcome at any time with your permission, although we ask that you inform staff of any visits after 6pm. We encourage you to invite your loved ones to actively participate in recreational activities, outings, Carer’s Reviews and Residents’ Meetings at the home.
Facilities
All of our care homes are fully equipped with everything you need to feel at home.We know that it's often the smaller details that can help you to feel comfortable and settled, so if you have any questions about the facilities available at any of our homes, or would like to ask about something which is not listed here, please contact us and we will be happy to help.
- Full activities programme
- Regular chiropodist visits
- Variety of en-suite bedrooms
- Wifi throughout the home
- Close to town
- Speak to us about bringing your pet
- On bus route
- Open door policy on visiting
- On-site salon
- Dining area
- Varied menus
- Lounge
- Lifts
- TV streaming apps & services (e.g. Sky/Netflix)
- Premium rooms available
- Laundry service
- Can accommodate couples
- Communal gardens
North Street,Wiveliscombe,Somerset,TA4 2LAGet directions
A quick word from our Care Home Manager, Allie Bailey
I am very priviliged to work in the home of our residents at Pulsford Lodge. I firmly believe that I work in their home, they don’t live in my workplace. I always tell them that I am here to keep the lights on and make sure everything runs as it should, but ultimately this is their home and we work to their rules. They have a say in everything – from personalising their rooms to choosing the activities they would like to take part in. Pulsford Lodge is very much a home, not a hotel, and we want our residents to feel at home here, and their loved ones to feel safe in the knowledge that they are being well cared for.
I started out in care when I completed work experience in an elderly care setting when I was just 15. It was at that point that I realised how valuable and rewarding it is to care for our older generations, and how much you can learn from the stories and life experience of care home residents. It absolutely makes my day to have a conversation with one of our residents – we both get so much from it. I love knowing that if I have made just one person smile, I have changed the course of their day for the better, and that is what I am here to do.
My overriding passion is around dementia care, and changing attitudes about those who live with dementia. Dementia is not something to be ashamed of, and at Pulsford Lodge I have seen first hand how our residents who live with dementia are so full of life and capable of achieving so much. My role is to support our residents to live the life they choose, support their loved ones in understanding and effectively communicating with them, and to get people talking about what living with dementia really means.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Food
Our talented chefs create delicious and inspirational menus using quality ingredients sourced from suppliers whose food ethos matches our own.
Locally-sourced and seasonal wherever possible, we choose ingredients that deliver maximum taste and nutritional benefit whilst minimising environmental impact. We actively work with suppliers who meet strict global standards for food safety and also hold additional accolades for higher welfare standards, soil health and product traceability as applicable. The result is a varied, satisfying and frequently refreshed menu of seasonal dishes which are a feast for both body and soul.
We are very happy to accommodate dietary requirements and preferences, and will not compromise on flavour or presentation to ensure all of your meals meet your needs.
Dietary requirements
Please let us know if you have any dietary requirements, and we will make sure all of your meals meet your needs.
Credentials
Pulsford Lodge has been awarded the highest rating for food hygiene, cleanliness and food safety.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Wellbeing
We firmly believe that care means looking after the whole person, and this includes your emotional wellbeing and mental health, as well as any practical support and personal care assistance you may need.
Our team of Activity Co-ordinators don’t just lead a varied programme of things to do, they also spend time getting to know each resident so they can tailor meaningful activities to match hobbies and interests, and be as inclusive as possible. This helps them to support the emotional, physical, intellectual and spiritual wellbeing of each of our Pulsford Lodge residents.
For those residents who enjoy company and spending time with others, we have a regular programme of sociable activities, including bingo, arts and crafts, indoor skittles and bowls, quizzes and games, a film club and gardening club, a fortnightly church service and reminiscence vintage teas. For residents who prefer smaller group activities, we run one-to-one activities to suit their interests – this could be anything from pampering sessions and reading together, to using our large interactive tablets to look up information, play games or contact loved ones.
Our Pulsford Ledge theme days are a hit
Residents particularly enjoy Pulsford Lodge's theme days, where the home and activities are centred around a particular place or topic, and trips out of the home to visit places of interest or attend events.
Technology in our homes
Key to the wellbeing of our residents is the ability for them to live rich, fulfilling lives and remain in contact with their loved ones. All of our care homes are fully equipped with free wifi throughout (including in bedrooms, communal areas and garden spaces) to help people stay connected and access on-demand entertainment such as catch-up TV should they choose.
Supported by a central IT Team, Somerset Care’s dedicated Care Technologist can support with setting up and troubleshooting personal smart devices that residents may choose to bring with them into the home, such as mobile phones, tablets, smart speakers and smart TVs. The home’s care team can assist with video calling, virtual attendance at family events and special occasions (e.g. weddings and celebrations) where attendance in person is not possible, and enabling access to digital care plans. Please visit our FAQs page for more information about care home technology and support.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Gallery
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Reviews
At Somerset Care we want to hear about what matters to you. That’s why we proactively invite feedback on all of our care settings and services.
Independent reviews
You can read all of the latest, independently-verified reviews for our care homes on a dedicated reviews platform called carehome.co.uk. As this platform sits entirely outside of Somerset Care, you can be confident that reviews reflect the genuine experiences of our residents, customers and their loved ones.
Regulated services
All of our care settings and services are registered with and regulated by the Care Quality Commission (CQC). They periodically carry out unannounced inspections to monitor and assess the services which we provide, and we work with them to implement any recommendations they may make to continuously improve our service.
Your feedback
Your feedback matters to us – it helps us to understand where we are doing things well, and how we could do things better. If you would like to share any reflections on your experience with Somerset Care, please visit our Feedback page for details of how to submit your feedback, and what you can expect from us.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Pricing
Pulsford Lodge fees are adjusted to individual care requirements.
Your care home fees are based upon a weekly structure which combines a fixed accommodation cost with your individually-assessed care needs cost.
The fixed weekly accommodation cost at Pulsford Lodge includes everything you need to live comfortably and feel at home in your fully-furnished accommodation. You are also able to bring your own belongings to personalise your space if you wish.
Please scroll down for further information and FAQs, or download our care home fees guide for a full breakdown of costs.
Premium features available
Pulsford Lodge also offers premium features such as access to a private garden area, a ground floor room or room with a garden view, subject to availability and additional cost.
How are my residential care need costs determined?
Pre-assessments are completed for all new residents by a member of our Senior Care Team. This is so that we can accurately determine your individual care needs and make sure we can safely support you within our care home.
This assessment is used to determine the care element of your weekly fees, which generally range from £280 - 810 per week, dependent upon your individual requirements.
What if my residential care needs change?
Your support team will monitor your progress and wellbeing on a daily basis. If a significant change in your care needs is identified, a member of our Senior Care Team will re-assess you to ensure you are receiving the right level of support. We will consult with you and/or your representative about any subsequent changes to your tailored care plan, and any resulting fee increases or decreases. Re-assessments will occur whenever required to meet your changing needs, and any fee changes are separate to the annual fee review.
Am I entitled to any support with my care costs?
We always recommend that you make contact with your local Adult Social Care department in your local authority who will be able to organise a care needs and financial assessment, to determine if you are entitled to any support.
As a general rule, if you have over £23,250 in savings or assets, you are classed as self-funding. If you have below this amount, you may be entitled to some support or fully funded care.
We recommend you contact the adult social care team regardless as there are a number of benefits that you may be entitled too, which can support you funding your care needs.
Your Local Authority (LA) can assess your financial status and advise if you are entitled to financial support to cover some or all of your care home costs. Please note that LA funding may need to be supplemented (either by yourself or a third party, as appropriate) to meet your full accommodation and care costs.
If you have been diagnosed with certain long-term complex health needs, you may qualify for NHS funding towards your care costs via the Continuing Healthcare (CHC) scheme. Your GP or other medical professional will be able to advise if you may be eligble. Our nursing homes are able to accept CHC funded clients.
The NHS pay a contribution to care homes that provide nursing care, called Funded Nursing Care (FNC). If applicable, the FNC contribution can cover part of your weekly care home fees. If FNC arrangements are not in place at the time of your admission, you will be charged the full weekly fee until this is in place. Once the backdated FNC has been received, the equivalent refund will be credited to your account.
What’s included?
- Fully-furnished accommodation
- Food and drink tailored to your dietary requirements
- Full use of all communal areas, including lounges, dining rooms and gardens
- Full use of the on-site recreational facilities
- Comprehensive activities programme arranged by our in-house team
- All utilities including central heating, electricity, lighting and hot water
- Bed linen and towels
- Laundry services, including ironing
- Team on site 24/7 to support as needed
- Grounds and buildings maintenance
- Daily and weekly cleaning services, alongside regular deep cleaning as and when required
- Insurance of the building and supplied furniture
- Internet access
- Concessionary TV Licence scheme (if applicable)
What’s not included?
- Hairdressing (available in all homes)
- Toiletries (purchasable from the in-house shop)
- Clothing
- Newspapers/Magazines
- Dry cleaning
- Care and maintenance of pets
- Insurance for personal items
- Private transport to access services and attend appointments (e.g. hospital, dentist, optician)
- Private telephone lines
A member of your care team may be able to accompany you to appointments dependent on capacity and at a cost set by the home.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Next Steps
We know that searching for the right care options can be overwhelming and daunting.
Whilst there are many questions you may have, we want you to know that no matter the enquiry, we will make the process as simple and stress free as possible. The first step once you’ve found the right care home is to book a tour. However, if you still have questions or would like to speak to someone, please feel free to contact us below or check out our FAQs section.
1
Visit us
We always recommend that you have a tour of the home/s you may be interested in. Experiencing the environment, interacting with residents and our staff will reassure you that you are making the right choice!
2
Assessment
Once you have chosen a home you like, we will book in an assessment with you or your loved one. The assessment is a chance for us to get to know one another, and to understand all the things that are needed to support you to live the life you choose, in our care.
3
Move in
Whether you are looking for a short term respite break, or a long term arrangement, the next step is to welcome you into your new home. We encourage everyone to personalise their rooms to their taste, which can mean bringing in furniture from home; anything from comfy chairs to your pictures and ornaments. Our teams will look forward to your arrival and get you settled in!
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
